This year’s Zoomtopia was hosted by three-time Emmy winner Alex Borstein. The comedy superstar is known for playing Lois on Family guy and has appeared on Mad TV and The Marvelous Mrs. Maisel.

Zoomtopia announced what’s next steps in the platform evolution.

Here are Zoomtopia’s Highlights:

Zoom Mail and Calendar integration – Connect Gmail or your Microsoft 365 account for work or school to the Zoom client and use your existing email and calendar alongside Zoom Meetings, Zoom Chat, Zoom Phone, Zoom Contact Center, and Whiteboard.

Zoom Spot – Zoom Spot is Zoom’s virtual coworking space, a video-enabled environment meant to keep team members connected throughout the workday.

Zoom’s Platform Enhancements:

Zoom Meetings: Smart recordings, avatars, video clips, and meeting templates

Zoom Contact Center: Zoom virtual agent chatbot

Zoom IQ – Virtual sales coach

Teams Chat – Translation

Partner Innovations:

Zoom Integration for Tesla – Start or join Zoom Meeting on the new Tesla models. Here’s a 45 sec demo of the new innovation:

AMC Theatres and Zoom: Zoom Rooms will be available in 17 major markets which will allow users to book their preferred theaters online, giving access to auditoriums ranging from 75-150 seats.

ServiceNow and Zoom: Zoom users can now leverage new apps and integrations with Zoom Phone, Teams Chat, and Zoom Connector to improve the customer experience. Zoom Contact Center for ServiceNow includes Voice, Webchat, SMS, and Video communications.

To learn more about Zoomtopia’s latest updates, schedule a demo today and experience the newly released features.

About UCC Networks

UCC Networks is a leading provider of unified communications and contact center solutions,  tailored for business, financial, government, healthcare, retail, and international industries. Certified in multiple UCaaS and CCaaS partner programs, UCC Networks simplifies calling, messaging, meetings, and the customer journey experience. UCC Networks also offers multiple financial options, including leasing. Contact us for more information.

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