UCC Networks partners with Vonage, the only UC provider that integrates with the largest Electronic Health Record (EHR) middleware provider, SpinSci.
SpinSci’s approach provides a native workflow integration that drives over 70M+ annual EHR interactions.
Vonage Key Features:
- Patient Assist: Omni-channel communications, including text, voice, and chat. Patient Assist provides a 360° view of the patient record allowing efficient triage and driving speed to care.
- Patient Engage: Self-service management of patient access, including appointment cancellation and rescheduling, bill payment, provider searches, and prescription management with real-time integration to the EHR.
- Patient Notify: Triggers clinical notifications in the EHR in real-time for appointment, prescription, bill reminders, and order/referral notifications.
SpinSci’s Patient Access Care solution suite drives patient engagement, while optimizing clinician workflows. The solutions leverage tight EHR integrations to drive efficiency and improve access.
About UCC Networks
UCC Networks is a leading provider of unified communications and contact center solutions, tailored for business, financial, government, healthcare, retail, and international industries. Certified in multiple UCaaS and CCaaS partner programs, UCC Networks simplifies calling, messaging, meetings, and the customer journey experience. UCC Networks also offers multiple financial options, including leasing. Contact us for more information.